Shipping policy

Last Updated: November 3, 2026

Thank you for purchasing from My Store. We specialize in digital products, including downloadable PDF ebooks and digital guides. This policy explains how your digital purchases are delivered and our refund policy.

1. Digital Products Only

All products available on our website are digital products. We do not sell or ship physical items.

Our products are delivered in downloadable digital formats, primarily PDF files. No physical product will be shipped to your address.

2. Order Processing & Digital Delivery

Once your payment is successfully completed, your purchased digital product will be made available for download.

Depending on the product and checkout process, you may receive:

  • A download link on the order confirmation page.

  • An email containing the download link.

  • Instructions to access your purchased digital product.

Please check your inbox, spam, and promotions folders if you do not receive your download email.

3. Downloading Your Digital Products

You can download your purchased PDF files using the download link provided after payment.

We recommend downloading and saving your files to your device for future access.

You will need a PDF reader or compatible application to open and view PDF files.

4. Refund & Cancellation Policy

All digital product sales are final. We do not offer refunds, returns, or exchanges once a purchase has been successfully completed.

This is because our products are delivered digitally and can be downloaded, accessed, and saved immediately after purchase.

Please carefully review the product description and details before completing your payment.

By purchasing from our website, you acknowledge and agree to this digital product refund policy, subject to any rights that cannot legally be excluded under applicable law.

5. Download Issues & Technical Support

If you experience any technical issues accessing or downloading your purchased product, please contact us.

We will make reasonable efforts to help you access the digital product you purchased.

If you do not receive your download link after successful payment, please contact our support team with your order details.

6. Product Compatibility

Our digital products are generally provided in PDF format and can be accessed using compatible devices such as:

  • Desktop and laptop computers.

  • Android smartphones and tablets.

  • iPhones and iPads.

Please ensure that your device has a compatible PDF reader installed.

7. Contact Us

If you have any questions regarding your purchase, download access, or technical support, please contact us:

Email: janaseva196@gmail.com

We are happy to assist you with your digital product purchases.

Thank you for shopping with My Store!